We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
-
Learn more
Exercise Prescription
-
Learn more
Intramuscular Stimulation
-
Learn more
Post-Surgical Rehab
-
Learn more
Manual Therapy
-
Learn more
Electrophysical Therapy
-
Learn more
Telehealth Physio
-
Learn more
Medical Acupuncture
-
Learn more
Shockwave Therapy
-
Learn more
Pelvic Floor Physio
-
Learn more
Naturopathic Medicine
-
Learn more
Advanced Injection Therapies
-
Learn more
Physio for Artistic Athletes
-
Learn more
Vestibular Rehabilitation
-
Learn more
TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“I have absolute faith in Dr. Robertson's ability to help with my chronic pain and am looking forward to seeing her again next week. Thank you!”
Frequently Asked Questions
-
What if I don’t show up for a session?
Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.
-
Can anyone call themselves a Naturopathic Doctor?
No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:
- Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
- Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
- Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
- Stay up to date with medical standards through Continued Education requirements
-
What is the goal of physiotherapy?
A physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. We understand that everyone has different objectives. The demands on your body differ greatly depending on whether you work a heavy job, or have a baby, or run marathons, or all three! We will help you set and achieve appropriate end-points based on your injury and interests.
-
When do I pay for treatments?
The time of payment depends on the source of your funding.
- if there is a cost borne by you it is usually due the same day as the appointment
- we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
- if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all
-
Do you offer direct billing for telehealth treatments?
Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.
-
Can a Naturopathic Doctor provide medical prescriptions?
Yes! Prescribing pharmaceutical medications is within the scope of Naturopathic Doctors in BC.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
-
ArticleView PostAssessment & Treatment of Post Concussion Syndrome
Take a look at the latest information on the management and treatment of Post Concussion Syndrome (PCS).
-
ArticleView PostDizzy? Might be Vestibular Neuritis!
Have you experienced a short, sudden spell of spinning vertigo and imbalance following a recent illness? Do you experience ongoing balance and dizziness? Vestibular Neuritis may be the culprit.
-
ArticleView PostLiving with Osteoporosis: What To Do For Better Bone Health
Osteoporosis is a disease characterized by low bone mass and deterioration of bone tissue, which can lead to increased risk of fracture.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.