We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Shayne Alyward

Physical Therapist

Meet Shayne
Featured Therapist

Kayla Larsen

Physical Therapist

Meet Kayla

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Martin, my physiotherapist ... talked to me in words that were easily understood and showed me exercises that I could do at home.”

Review for Martin Davies by Joanne K.

View All Reviews

Frequently Asked Questions

  • What is the goal of physiotherapy?

    A physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. We understand that everyone has different objectives. The demands on your body differ greatly depending on whether you work a heavy job, or have a baby, or run marathons, or all three! We will help you set and achieve appropriate end-points based on your injury and interests.

  • Do I pay if the session is for an ICBC claim?

    Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.

    • you will require a claim number and approval from ICBC
    • clients without a claim number will be charged our normal rate
    • remember to bring your Care Card to your appointment

  • What is naturopathic medicine?

    Naturopathic medicine is a form of primary health care that blends current scientific research and recommendations alongside traditional and natural forms of medicine. One of the main goals of naturopathic care is to encourage and stimulate the body’s innate ability to heal itself.

  • What is Pinpoint’s cancellation policy?

    Here’s what you need to know about cancelling or rescheduling:

    • provide 12 or more hours notice – no fee
    • provide less than 12 hours notice – 25% of the appointment cost
    • no-show, or provide less than 2 hours notice – 50% of the appointment cost

    To cancel or reschedule an appointment, you can:

    • contact us through this website
    • call our clinic at 250.591.3730
    • log in to our online booking portal and make changes there

    Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!

  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

  • Do I have to pay for physiotherapy in BC?

    Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

    There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

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  • Article

    Options for Hand and Finger Osteoarthritis (OA)

    Osteoarthritis (OA) can affect many joints, including those located in the hands. Hand osteoarthritis may lead to pain, reduced hand function, and reduced quality of life. Many people experience hand OA, but what are some of the treatment options?

    View Post
  • Article

    Exercising during Pregnancy part 1 of 2: General Guidelines

    A physically active pregnancy provides numerous health benefits for both mother and baby.

    View Post
  • Article

    Injectable Therapy (Part 1 of 2): Prolotherapy, PRP, and Cortisone

    Nearly 8 million Canadian residents are living with the diagnosis of chronic pain1. Living with pain can impact one’s abilities to participate in activities of daily living—such as work, school, and socialization. There are many possible branches of treatment for chronic pain, and this article highlights the positive role that injectable therapies can have.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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