We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
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Physio for Artistic Athletes
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Vestibular Rehabilitation
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TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“I leave feeling better not just physically but mentally and emotionally as well. Without [Kayla] I don’t know where I would be.”
Frequently Asked Questions
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Do RCMP members and Veterans receive special rates?
Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.
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What techniques do physiotherapists use?
Your treatment plan will usually involve education, exercise, and manual therapy components. Depending on your condition, this may include joint mobilization, manual therapy, massage, work hardening, pain reduction techniques, acupuncture or dry needling, modalities, shockwave, and general fitness guidance.
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What do I need to use telehealth physiotherapy?
Telehealth (aka virtual physiotherapy) requires that you have the following:
- A relatively fast internet connection
- A computer, tablet, or smartphone equipped with a camera, speakers, and a microphone
To ensure your device is compatible with our telehealth system, please visit the system requirements page from our service provider Physitrack.
- A relatively fast internet connection
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Can a Naturopathic Doctor provide medical prescriptions?
Yes! Prescribing pharmaceutical medications is within the scope of Naturopathic Doctors in BC.
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When are telehealth appointments available?
Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!
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Are Status Indigenous peoples covered for physio?
Unfortunately, no. We keep looking, but so far have not found any Federal or Provincial programs we can access that provide private physiotherapy services to First Nations people. It is possible that your individual band might provide you with coverage. For us to check we would need policy information from you. This would be your insurance company (such as Blue Cross) and your policy number and identification number. Please check with your band office for this information if you don’t have it.
Often Indigenous peoples do qualify for a small discount partially funded by MSP. To check on this benefit, the reception staff requires your birthdate and your Personal Health Number (PHN) which is found on your BC Services Card (aka CareCard).
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView PostAre You Sitting Too Much?
Shocking statistics show globally 1 in 4 adults are not getting enough exercise. Let’s take a look at how E.A.S.Y. getting active can be!
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ArticleView PostBuilding a Balanced Workout: Goals and Key Components for Long- Term Health.
When most people think about exercise, they picture running on a treadmill or lifting weights. But an effective workout routine is much more than a single activity - it is a balanced program that addresses the full spectrum of physical health.
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ArticleView PostHow a Holistic Approach to Fitness Can Help Prevent Injury
Fitness is about much more than our last run, or our personal best. Understanding our imbalances is key to success.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.