We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Kayla Larsen

Physical Therapist

Meet Kayla
Featured Therapist

Martin Davies

Physical Therapist

Meet Martin

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Every session [with Lisa] has been quite productive and crucial to my successful post-surgery rehab.”

Review for Lisa Purzner by Obaid W.

View All Reviews

Frequently Asked Questions

  • Do I have to pay for physiotherapy in BC?

    Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

    There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

  • Do I need a referral to see a physiotherapist?

    No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.

  • What payment methods do you accept?

    Pinpoint Physiotherapy accepts the following types of payment:

    • Visa
    • MasterCard
    • Debit
    • Cash
    • Cheque (returned cheques subject to NSF charge)
    • Direct billing of many Law Offices
    • Direct billing of most extended medical plans (including Manulife, Greenshield, Sun Life, Medavie Blue Cross, etc.)

  • When are telehealth appointments available?

    Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!

  • Can anyone call themselves a Naturopathic Doctor?

    No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:

    • Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
    • Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
    • Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
    • Stay up to date with medical standards through Continued Education requirements

  • What areas does Pinpoint Physiotherapy service?

    Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.

    With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

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    Are You Sitting Too Much?

    Shocking statistics show globally 1 in 4 adults are not getting enough exercise. Let’s take a look at how E.A.S.Y. getting active can be!

    View Post
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    Finding Your Activity - getting back or getting started

    Most people are aware that being physically active is an important part of maintaining good health. However, defining being physically active “enough” can feel challenging, especially if you are newly active, recovering from an illness or injury, or living with chronic pain. 

    View Post
  • Article

    Menopause and Exercise

    Menopause is a biological transition into a new stage of life, and it is a great time to prioritize taking care of your health and well-being.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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