We make a point of providing exceptional healthcare

Our clinic is located in downtown Nanaimo, at 161 Selby Street. You can find a map (and clinic hours) on our contact page.

The time of payment depends on the source of your funding.

• if there is a cost borne by you it is usually due the same day as the appointment
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
• if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

Yes, the acupuncture needles used for your treatment are single use , sterile needles. Our therapists are trained and certified by Acupuncture Canada or an equivalent organization.

Here’s what you need to know about cancelling or rescheduling:

• provide 12 or more hours notice – no fee
• provide less than 12 hours notice – 25% of the appointment cost
• no-show, or provide less than 2 hours notice – 50% of the appointment cost

To cancel or reschedule an appointment, you can:

• contact us through this website
• call our clinic at 250.591.3730
• log in to our online booking portal and make changes there

Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!

Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

Remember to bring your Care Card to your appointment!