We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Lisa Purzner

Physical Therapist

Meet Lisa
Featured Therapist

Leigh Wilcox

Physical Therapist

Meet Leigh

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I knew that I was in good hands: Joe worked with me to customize a program that worked.”

Review for Joe Box by Spencer Nelson

View All Reviews

Frequently Asked Questions

  • Should I bring in X-rays, referrals, or my surgeon’s protocols?

    Yes, please! While we can look up certain imagery, it is best for you to bring in any paperwork that has been provided to you that might relate to your injury or surgery.

  • When do I pay for treatments?

    The time of payment depends on the source of your funding.

    • if there is a cost borne by you it is usually due the same day as the appointment
    • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
    • if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

  • Does Pinpoint offer naturopathic services?

    Yes! We are pleased to now offer naturopathic medicine and advanced injection therapies in addition to our wide range of physiotherapy treatments.

  • Is naturopathic care covered by my insurance?

    It depends on your plan. Naturopathic care is covered, to a degree, by many extended health care plans. MSP does not cover naturopathic services.

  • Do I need a referral to see a physiotherapist?

    No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.

  • Do I pay if the session is for an ICBC claim?

    Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.

    • you will require a claim number and approval from ICBC
    • clients without a claim number will be charged our normal rate
    • remember to bring your Care Card to your appointment

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

  • Article

    Osteoporosis and Exercise

    Understand what exercises to do (and not to do) with low bone density (osteoporosis).

    View Post
  • Article

    Should You Apply Heat or Ice to an Injury?

    Heat or ice? Here we take a look at one of the most common questions we hear to determine what's most appropriate for your injury.

    View Post
  • Article

    Treating Urinary Incontinence

    Involuntary leakage is a common issue that comes in many different forms. So how can physiotherapy help treat urinary incontinence?

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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