We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Shayne Alyward

Physical Therapist

Meet Shayne
Featured Therapist

Kayla Larsen

Physical Therapist

Meet Kayla

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I wish I had sought out Physio treatment much earlier, but great to be feeling much more limber now. Thanks Lisa!”

Review for Lisa Purzner by Anon.

View All Reviews

Frequently Asked Questions

  • Where is Pinpoint Physiotherapy located?

    Our clinic is located in downtown Nanaimo, at 161 Selby Street. You can find a map (and clinic hours) on our contact page.

  • What areas does Pinpoint Physiotherapy service?

    Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.

    With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.

  • Do I have to pay for physiotherapy in BC?

    Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

    There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

  • Do you offer direct billing for telehealth treatments?

    Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.

  • Is acupuncture effective?

    Yes. Research has shown acupuncture’s effectiveness in treating sports injuries, pain management, migraines, arthritis and other conditions.

  • Is acupuncture painful?

    No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.

    The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

  • Article

    Trigger Point Injections for TMD: A Targeted Approach to Jaw Pain

    Jaw pain can be frustratingly persistent. In certain cases, trigger point injections can be a very effective treatment.

    View Post
  • Article

    The Benefits of Manual Therapy: Much More Than Musculoskeletal Health

    Manual therapy is often seen as a treatment for stiff joints, tight muscles, or post-injury recovery. While those benefits are well-documented, what many don’t realize is that the power of manual therapy extends far beyond bones and muscles.

    View Post
  • Article

    Treating Urinary Incontinence

    Involuntary leakage is a common issue that comes in many different forms. So how can physiotherapy help treat urinary incontinence?

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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