We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Kayla Larsen

Physical Therapist

Meet Kayla
Featured Therapist

Martin Davies

Physical Therapist

Meet Martin

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Thank you, Joe. I will always be so thankful that you took care of my pain, that you helped me to survive.”

Review for Joe Box by Anna Weissova

View All Reviews

Frequently Asked Questions

  • What if I don’t show up for a session?

    Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.

  • Do RCMP members and Veterans receive special rates?

    Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.

  • Does insurance cover physiotherapy treatments?

    Even though this is a common question, there isn’t a single answer. All insurance plans are different:

    • some extended health plans offer 100% coverage and unlimited sessions
    • other health plans give a set dollar amount to “spend” on physiotherapy each year
    • in general, it’s common for plans to cover $300 – $500 annually
    • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions

    Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.

  • Is naturopathic care covered by my insurance?

    It depends on your plan. Naturopathic care is covered, to a degree, by many extended health care plans. MSP does not cover naturopathic services.

  • Do I have to keep coming to physiotherapy forever?

    Absolutely not! Our goal is to understand your goals, figure out everything that might be contributing to your injury, educate you and treat you appropriately, and then discharge you from care. You are certainly always allowed to come back to us, but our ultimate goal is to give you the tools to self-manage if at all possible.

  • Should I bring in X-rays, referrals, or my surgeon’s protocols?

    Yes, please! While we can look up certain imagery, it is best for you to bring in any paperwork that has been provided to you that might relate to your injury or surgery.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

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    Shoulder Health for Rock-Climbing

    Understand the importance of building strength and resilience through the shoulder joint to continue climbing injury-free.

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  • Article

    The Benefits of Manual Therapy: Much More Than Musculoskeletal Health

    Manual therapy is often seen as a treatment for stiff joints, tight muscles, or post-injury recovery. While those benefits are well-documented, what many don’t realize is that the power of manual therapy extends far beyond bones and muscles.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Website design & development by Richard the Brave

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