We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Shayne Alyward

Physical Therapist

Meet Shayne
Featured Therapist

Lisa Purzner

Physical Therapist

Meet Lisa

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I knew that I was in good hands: Joe worked with me to customize a program that worked.”

Review for Joe Box by Spencer Nelson

View All Reviews

Frequently Asked Questions

  • Do I pay if the session is for an ICBC claim?

    Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.

    • you will require a claim number and approval from ICBC
    • clients without a claim number will be charged our normal rate
    • remember to bring your Care Card to your appointment

  • What is the goal of physiotherapy?

    A physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. We understand that everyone has different objectives. The demands on your body differ greatly depending on whether you work a heavy job, or have a baby, or run marathons, or all three! We will help you set and achieve appropriate end-points based on your injury and interests.

  • Is acupuncture effective?

    Yes. Research has shown acupuncture’s effectiveness in treating sports injuries, pain management, migraines, arthritis and other conditions.

  • Do I need a referral to see a physiotherapist?

    No. A doctor’s referral is not required to see a physical therapist in British Columbia. You may need a doctor’s referral to claim physiotherapy expenses on your extended benefits. Please check with your provider.

  • Are physiotherapy treatments taxable?

    No, physiotherapy services in BC are not subject to GST or PST.

  • Do RCMP members and Veterans receive special rates?

    Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

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    Physiotherapy After Breast Cancer

    Physiotherapists have an important role to play in the recovery process for patients who have had treatment for breast cancer.

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    Pain Relief without Pills

    How can we reduce our reliance on pain medication? Lots of people are reluctant to use over the counter pains relievers as well as the stronger meds that are prescribed by doctors. Below are a few other ways that can be used to help manage pain that have a good body of evidence behind them to demonstrate their effectiveness.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Pinpoint Physiotherapy & Health is independently owned and operated by Box Physiotherapist Corp., a business with its principal office in British Columbia, Canada. Box Physiotherapist Corp. is not affiliated with, endorsed by, or associated with Pinpoint Health Group Ltd. or any of its affiliates. Any references to services on this website relate solely to the clinic locations that Box Physiotherapist Corp. directly owns and operates.

Website design & development by Richard the Brave

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