We make a point of providing exceptional healthcare
Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Multidisciplinary Care
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
Careful approach
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Expert team
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
Generous appointments
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Browse Our Treatments
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Exercise Prescription
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Intramuscular Stimulation
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Post-Surgical Rehab
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Manual Therapy
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Electrophysical Therapy
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Telehealth Physio
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Medical Acupuncture
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Shockwave Therapy
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Pelvic Floor Physio
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Naturopathic Medicine
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Advanced Injection Therapies
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Physio for Artistic Athletes
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Vestibular Rehabilitation
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TMD & TMJ Physio
Introducing Our Team
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
Looking for rates? Or info about insurance coverage?
Browse our Rates & Policies
New to physiotherapy? Wondering what you can expect?
View info For New Clients
“Always a great experience with Lisa and I walk away feeling 10 times better.”
Frequently Asked Questions
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Is acupuncture painful?
No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.
The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!
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Can anyone call themselves a Naturopathic Doctor?
No. In British Columbia, the term Naturopathic Doctor is a regulated title. In order for someone to state that they are a Naturopathic Doctor or Naturopathic Physician in BC they must:
- Have a minimum of 3 years of pre-medical schooling with appropriate prerequisites
- Complete a 4-year doctorate degree, including a 1-year clinical residency, and attain a Doctor of Naturopathy
- Successfully complete two national board examinations (NPLEX), as well as provincial board examinations
- Stay up to date with medical standards through Continued Education requirements
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What do physiotherapists do?
Think of Physiotherapists as project managers for recovering from injuries. A good physio doesn’t just treat you or prescribe exercises but will understand and manage all aspects of your recovery. Physiotherapists combine in-depth knowledge of how the body works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.
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Do I pay if the session is for an ICBC claim?
Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.
- you will require a claim number and approval from ICBC
- clients without a claim number will be charged our normal rate
- remember to bring your Care Card to your appointment
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What payment methods do you accept?
Pinpoint Physiotherapy accepts the following types of payment:
- Visa
- MasterCard
- Debit
- Cash
- Cheque (returned cheques subject to NSF charge)
- Direct billing of many Law Offices
- Direct billing of most extended medical plans (including Manulife, Greenshield, Sun Life, Medavie Blue Cross, etc.)
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What areas does Pinpoint Physiotherapy service?
Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.
With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.
Have A Question?
View our FAQs page for more answers, or contact us directly for help.
Articles by Pinpoint
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ArticleView PostBreaking the Silence: Talking About Pelvic Organ Prolapse
POP is a condition that’s often not spoken about that can be very disconcerting or even embarrassing for women who are suffering.
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ArticleView PostDOMS: delayed onset muscle soreness
Build an understanding of why our muscles get sore and help mitigate the discomfort associated with soreness.
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ArticleView PostThe Benefits of Manual Therapy: Much More Than Musculoskeletal Health
Manual therapy is often seen as a treatment for stiff joints, tight muscles, or post-injury recovery. While those benefits are well-documented, what many don’t realize is that the power of manual therapy extends far beyond bones and muscles.
Consider a career at Pinpoint
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.