We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Meet the Owner

Joe Box

Physical Therapist

Meet Joe
Featured Therapist

Leigh Wilcox

Physical Therapist

Meet Leigh
Featured Naturopathic Physician

Dr. Kelly Robertson

Naturopathic Physician

Meet Dr. Kelly

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Martin is a gifted physiotherapist who generated the best plan to help me recover at full speed.”

Review for Martin Davies by Judith, Vancouver

View All Reviews

Frequently Asked Questions

  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

  • Are physiotherapy treatments taxable?

    No, physiotherapy services in BC are not subject to GST or PST.

  • Is acupuncture painful?

    No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.

    The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!

  • Is acupuncture safe?

    Yes, the acupuncture needles used for your treatment are single use , sterile needles. Our therapists are trained and certified by Acupuncture Canada or an equivalent organization.

  • What payment methods do you accept?

    Pinpoint Physiotherapy accepts the following types of payment:

    • Visa
    • MasterCard
    • Debit
    • Cash
    • Cheque (returned cheques subject to NSF charge)
    • Direct billing of many Law Offices
    • Direct billing of most extended medical plans (including Manulife, Greenshield, Sun Life, Medavie Blue Cross, etc.)

  • What do I need to use telehealth physiotherapy?

    Telehealth (aka virtual physiotherapy) requires that you have the following:

    • A relatively fast internet connection
    • A computer, tablet, or smartphone equipped with a camera, speakers, and a microphone

    To ensure your device is compatible with our telehealth system, please visit the system requirements page from our service provider Physitrack.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

View All Articles

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    A Pain in the Butt, or a Pain in the Back?

    Could your leg pain actually be coming from your back? Let’s take a look at pain originating from the sciatic nerve, the largest nerve in your body.

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  • Article

    Office Ergonomics & Improving Your Workspace

    Ergonomics is the science of designing the workplace environment to fit the worker. By adjusting the workstation to the individual needs of the worker, many common injuries can be prevented.

    View Post
  • Article

    Treating Ankle Sprains With Physiotherapy

    Ankle sprains are pretty common, right? So do you even need to look for treatment for your ankle sprain?

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

Box Physiotherapist Corp. Operating as Pinpoint Physiotherapy & Health

Pinpoint Physiotherapy & Health is independently owned and operated by Box Physiotherapist Corp., a business with its principal office in British Columbia, Canada. Box Physiotherapist Corp. is not affiliated with, endorsed by, or associated with Pinpoint Health Group Ltd. or any of its affiliates. Any references to services on this website relate solely to the clinic locations that Box Physiotherapist Corp. directly owns and operates.

Website design & development by Richard the Brave

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